Frequently Asked Questions

A: Our New Patient Forms are quick and easy to fill out. We require basic personal information, your medical history, your dental history, and your insurance information if you have one. All information you provide will remain completely confidential.

A: We take necessary x-rays for proper diagnosis and treatment planning, but if you have recently had x-rays taken, we will work with you to contact the last office where you had then, and get the x-rays from the previous dental provider.

A: Gum disease is a bacterial infection that affects the gums and supporting bone. Also known as gingivitis, it is characterized by red and swollen gums that bleed easily, with accompanying bad breath. If left untreated, gum disease can lead to periodontitis, which may cause loosening of the teeth. In the worst case serious, teeth can become lost. Gum disease is often linked with:

• Pre-term, low birth weight babies
• Heart disease and stroke
• Diabetes and PDL disease
• Respiratory Denise

A: According to the Canadian Dental Association (CDA) recommendation, you should bring your child to the dentist for their first visit within six months of their first tooth erupting, or by age one if no tooth has erupted by then.

A: We are pleased to offer direct billing to most insurance companies. Please bring copies of your current insurance provider to your first visit so we can best assist you.

A: A pre-treatment estimate gives you the approximate cost of treatment. Upon request, we will file all the necessary paperwork with your insurance company before any treatment is done. While this may delay your treatment while you wait for a response from your insurance provider, you will know what (if any) out-of-pocket costs you will be required to cover.

A: We follow the Alberta fee guide, and we do our very best to provide an accurate estate of your insurance discounts for treatment. Please note that for certain procedures, you will be required to pay for the remaining portion of your treatment.